Meet The Staff

Courtney – Dental Hygienist

Courtney is one of our Registered Dental Hygienists. She was born and raised in Central Illinois in the heart of farm country! She graduated from Parkland College in 2011 and moved to Kentucky in 2012 when she joined the practice. She’s known for her gentle touch and sweet personality. One of the most rewarding parts of her job is gaining the trust of her patients and building relationships with them. She’s dedicated to helping patients achieve a smile they’re proud of. She feels blessed to work with such an amazing group of dental professionals and considers them family! Outside of the office, Courtney enjoys spending time outdoors with her husband, daughter, and dog.

Shawna – Dental Hygienist

Shawna is one of our Registered Dental Hygienists. She graduated from The Ohio State University in 2000 with a Bachelor’s degree in Dental Hygiene. She has lived in Kentucky since 2007 with her wonderful husband, Micheal, and their three great kids, Blake, Taylor, and Payton. Their home is filled with animal love from a dog, cat, and rat!! She enjoys shopping, being outside, and going to the beach. Her favorite part of her job is putting a happy, healthy smile on people’s faces!

Louise – Dental Hygienist

Louise is one of our Registered Dental Hygienists. She is from Western Kentucky but went to dental hygiene school in Indiana. She graduated in 1982 but also worked as a dental assistant before going to hygiene school. The length of her practice has afforded her the experience of many different types of practices. She is enjoying her time in Richmond and getting to know the patients at RSD. She has two children, a son Matthew in Georgia and a daughter Megan in Lexington. She and her husband Jim also live in Lexington with their dog, Luci.


Ashleigh – Registered Expanded Duties Dental Assistant

Ashleigh is considered our “right hand man” and has been a part of this practice for several years. She formerly worked with Dr.Ballou and brings over 22 years of experience working in the dental field here in Richmond, KY, and enjoys working with patients of all ages. She is known for her friendliness, gentle touch, and caring personality. Ashleigh never sees her work as a job, but rather as her calling, as she is often heard saying “I love my job because every day is something new.” She takes pride in her work and looks forward to working with you and helping with your dental needs at RSD. Outside the office, when she’s not at the park watching her son play baseball, she enjoys shopping, photography, playing with their new puppy “Daisy” and going to Disney World with her husband (David) and son (Andrew).

Emma – Dental Assistant

Emma has been working at RSD over the past year while finishing her undergraduate degree at EKU. She recently found out that she has been accepted to the UK College of Dentistry, where she will begin as a dental student this upcoming summer of 2021. Though we are excited for her future endeavors as she studies to become a dentist, we will miss seeing her daily at our office! In the meantime, and hopefully periodically through dental school, Emma will be available to help us with a variety of important tasks around the office, including being one of our dental assistants.

Kelly – Front Desk

Kelly has been at RSD since the summer of 2020. We have been grateful to have her expertise when it comes to dealing with a variety of insurance companies! Kelly always makes sure our patients are well informed about their benefits before we begin any treatment. Originally from Michigan, Kelly has called Richmond home for the past several years. She has three grown children and several dogs, including many foster dogs. She’s the one to talk to if you’re looking for a new pet!


Kayla – Expanded Duties Dental Assistant and Front Desk

Kayla is one of our dental assistants, and is also trained to work at the front desk. Her caring personality is perfect for both roles! We appreciate her attention to detail, whether it is while helping achieve the highest quality dental work or while filing your insurance. She and her husband are parents to a wonderful little boy and are expecting another baby boy in the summer of 2021. Kayla has been a wonderful fit with our team and we can’t wait for your to meet her!

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