Financial Policy

Patient Billing

For your convenience we accept Visa, MasterCard, Discover, American Express and CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Richmond Smile Design Phone Number 859-623-3818. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. 

Payment is expected as services are rendered unless prior arrangements have been made. All accounts 60 days old may be assessed a 1.5% finance charge each month until paid (18% per annum). Guarantor understands that they are responsible for the balance plus an additional 40% if the account is placed for collections with a third party agency